Shipping Policy

1. Processing Time

• All orders are typically processed within 2–3 business days after payment confirmation.
• Personalized or custom-made items may take 5–7 business days to prepare.

2. Shipping Methods & Delivery Time

• Standard shipping: 5–10 business days depending on your location.
• Expedited shipping options may be available at checkout for faster delivery.

3. Shipping Charges

• Shipping fees are calculated at checkout and may vary based on the destination and shipping method.
• Free shipping offers, if any, are applied automatically based on current promotions.

4. Tracking Your Order

• Once your order ships, you will receive a tracking number via email to monitor your package.
• Please allow 24–48 hours for tracking information to update.

5. Lost or Delayed Packages

• While rare, if your package is lost or delayed, please contact customer support at torabysehj@gmail.com.
• We will work with the carrier to resolve the issue and ensure you receive your order or provide a replacement.

6. Shipping Restrictions

• We currently ship to domestic addresses; international shipping options may be limited.
• Some remote areas may experience longer delivery times.